Logistek, Inc. ("Logistek", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have in connection with it.
1. Information We Collect
- Contact and account information — such as your name, company, email address, phone number, and job title, when you fill out a form, request a quote, or sign an agreement with us.
- Shipment and operational data — such as origin and destination details, commodity descriptions, weight and dimensions, customs documentation, tracking numbers, and recipient information, when you tender shipments or instruct us to perform Services.
- Usage data — such as IP address, device information, browser type, pages viewed, and approximate location, collected automatically when you visit our websites or use our applications.
- Cookies and similar technologies — used to operate our websites, remember your preferences (including language), and measure performance.
2. How We Use Information
- To provide, operate, and improve the Services.
- To prepare quotes, perform transport and customs services, and communicate with you about shipments.
- To comply with legal, regulatory, customs, sanctions, and security obligations.
- To protect the rights, property, and safety of Logistek, our customers, and others.
- With your consent, to send you marketing communications about our Services. You can opt out at any time.
3. Sharing of Information
We share information only as necessary to provide the Services or as required by law, including with:
- Carriers, customs authorities, brokers, warehouses, and last-mile partners involved in your shipments.
- Service providers acting on our behalf (for example, hosting, analytics, and email infrastructure), under appropriate confidentiality and data protection obligations.
- Government and regulatory authorities, when required to do so by law or to protect our legal rights.
- Successors in connection with a merger, acquisition, or sale of assets, subject to standard protections.
We do not sell personal information.
4. International Transfers
Logistek operates across the United States, the European Union, and Asia. By using the Services, you understand that your information may be transferred to and processed in countries other than the one in which you reside. Where required by law, we put in place appropriate safeguards (such as Standard Contractual Clauses) for international transfers.
5. Data Retention
We retain information for as long as needed to provide the Services, comply with our legal and regulatory obligations (including customs and tax record-keeping requirements), and resolve disputes.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, to object to processing, and to data portability. EU/EEA users have rights under the GDPR; California residents have rights under the CCPA/CPRA. To exercise any of these rights, please contact us at the email below.
7. Security
We implement reasonable technical and organisational measures to protect personal data. However, no system is perfectly secure, and we cannot guarantee absolute security.
8. Children
The Services are not directed to children under 16 and we do not knowingly collect personal information from them.
9. Changes
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.
10. Contact
For questions about this Privacy Policy or to exercise your rights, contact us at paul@logistek.io.